FAQ

What is a FitMate?

A FitMate is a professional in the Health and Fitness industry. This can include Personal Trainers, Pilates instructors, Massage Therapists, Nutritionists, Physiotherapists, Chiropractors etc.

The term FitMate is to highlight the relationship that all these different sectors have within the Health and Fitness industry.

How do I join?

By clicking on the "JOIN NOW" tab, you will be directed through an easy step by step process. If you run into any problems email our staff info@myfitmate.com.au

What payment options do I have?

Here at MyFitMate we give you "Our Mates" the option of paying up front or on a monthly payment plan which is debited directly from your chosen account.

How do I keep track of how many affiliates I have joined?

By emailing info@myfitmate.com.au with the subject line "affiliate count" we will email you within 24hrs with the total amount

of FitMates you have joined through your account as well as if you are eligible for the FREE 12months membership renewal.

Who do I contact if I'm having problems with starting my profile?

Our technical team is always happy to assist you with any profile set up queries. Contact andy@myfitmate.com.au

Who do I contact if I want to advertise on MyFitMate.com.au?

If you wish to choose to advertise on MyFitMate.com.au simply contact our marketing department on

advertise@myfitmate.com.au and they will be happy to direct you through what options for advertising we have available to enhance your brand.

Can I join If I'm a gym?

Yes. If you join as a gym you can only advertise the gym and its services not the individual trainers as this would require they build their own profile. If you have more then 5 Trainers please contact andy@myfitmate.com.au to set up a corporate package.